Privacy Policy for Thambi Tours & Travels

At Thambi Tours & Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our digital card or book our travel services.

Information We Collect

• Personal Identification Details: Name, phone number, email address, and residential details provided when you book a tour or contact us.
• Travel Preferences: Information regarding your preferred destinations, custom itineraries, temple trails, and special requests.
• Transaction Data: Payment and billing details processed securely when you confirm a tour booking.

How We Use Your Information

• To plan, customize, and manage your tour packages, heritage trails, and transportation bookings.
• To provide 24/7 support and communicate important updates regarding your ongoing or upcoming trips.
• To improve our services, customer support, and overall user experience.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us directly through our official contact channels.

Terms and Conditions for Thambi Tours & Travels

Welcome to Thambi Tours & Travels. By booking a tour package, utilizing our travel services, or interacting with our digital vCard, you agree to comply with and be bound by the following terms and conditions.

1. Booking and Confirmations

• All tour bookings, including temple trails, hill station trips, and Kerala packages, are subject to availability and confirmation upon receipt of the required advance payment.
• Itineraries, pricing, and vehicle arrangements are finalized at the time of booking and confirmed via our official channels.

2. Payments and Cancellations

• Payments must be made according to the schedule provided during your booking confirmation.
• Cancellation requests must be submitted in writing. Refund amounts and cancellation fees are determined based on how far in advance the cancellation is made prior to the trip departure date.

3. Traveler Responsibilities

• Travelers are responsible for carrying valid identification documents, permits, and tickets required for their specific tour destinations.
• Clients must adhere to the scheduled timings provided by tour guides and drivers to ensure a smooth and timely itinerary.

4. Limitation of Liability

• Thambi Tours & Travels commits to providing safe, comfortable, and reliable transport and tour planning, but we are not liable for delays, losses, or alterations caused by unforeseen circumstances such as severe weather, natural disasters, traffic strikes, or government restrictions.
• We provide 24/7 dedicated support to assist you with any emergencies or adjustments needed during your ongoing tour.